Cobourg Town Staff will recommend at the next Committee of the Whole Council meeting that a working group be established to coordinate the Town’s response to citizen concerns about road safety. The memo was written by Director of Public Works Laurie Wills and says that there is a need to “streamline a response to road safety concerns as currently there is confusion as to where or to whom these complaints should be directed and there is risk that concerns get over looked or decisions are made without consulting with all of the affected departments.” She says that “Municipal Councillors, Public Works and the Police Service frequently receive concerns, questions and suggestions from members of the community in relation to technical road safety matters. These concerns range from speeding, no stopping, parking, decreased speed limit requests and the like.”
In order to respond fully to these concerns, the correspondence must be shared with the correct department(s) in order to ensure that all aspects of the concern have been considered and addressed appropriately and that the person is responded to in a timely manner. In order to do this with any consistency, it is critical that there is a formal process and procedure in place to receive, investigate, and respond to road safety matters.
Currently organizing a response depends on who the complaint is made to and it’s not always clear who should respond and sometimes responses get overlooked. This is not an advisory committee but simply the creation of a process and a way of ensuring Road Safety concerns are promptly addressed and citizens get an answer. There would be no citizens on the committee. One of the requirements will be that citizens will be asked to prepare a detailed written summary of their concern and submit it to a new dedicated email address (e.g. firstname.lastname@example.org) The team would meet every six weeks and decide on any action and provide a response.
See links below for Laurie’s memo and the Terms of Reference.
The team composition would be:
- Director of Public Works, Chair
- Manager of Roads & Sewers
- Engineering and Public Transit Administrator
- Representative from Legislative Services
- Representative from Cobourg Police Services
- Representative from the Planning Department
- Other staff and agency representatives, as needed.
It looks like Laurie is seeing a problem and suggesting a solution which would hopefully improve work efficiency and quality.