At Monday’s Committee of the Whole meeting, while the sound was off, Director of Community Services Dean Hustwick presented an update to Councillors for his Waterfront Operations Department. Although what he said is lost, his slides (see link below) tell the story of how the Harbour, Marina and Campground adapted to the pandemic. Topics covered included Staffing, Covid-19 measures taken, Harbour and Marina issues, Transient and guest boaters, Seasonal Boater survey, Stakeholder Key Performance indicators, Dredging operations and the Campground. More detail is provided below – or download his full report from the Link below. He also introduced Marketing and Events Manager Kara Euale who reviewed 2020 events, both past and future – but that will be in a separate report.
Here is a summary of his report:
- Despite the covid-19 limitations, work got done by reassigning staff and not hiring students until mid-June.
- The budget was also helped since the Government of Canada Summer Job Programs provided much higher grants than expected
- The total number of slips was reduced to allow for spacing of seasonal boats and separation of transient boats.
- Washrooms were closed and portable lavatories installed.
- Laundry facilities and vending machines were closed.
- The usual Covid-19 precautions were taken in the office.
Harbour and Marina – Seasonal Boaters
- Opened on 13 June.
- There was about 50% occupancy of seasonal berths.
- Waterfront Operations increased communications with Seasonal Boaters through newsletters and online videoconferences.
Harbour and Marina – Transient and guest boaters
- Began accepting reservations for transients on June 22, 2020 and opened the Marina to transients on June 26, 2020
- Boat launch opened with fees on June 26, 2020
- Although the number of transient slips was reduced in 2020 to allow for COVID-19 spacing, greater use of the seawalls and Centre Pier helped to meet demand and allow total transient occupancy and revenue forecasts to achieve 2020 targets
- The Marina Building and facilities opened to registered seasonal and transient guests on July 1, 2020
Seasonal Boater survey
The survey asked 11 questions. Users were generally satisfied except for Marina Security which was rated 2.74 out of 5. See the full report below for more details.
Stakeholder Key Performance indicators
- Users were asked “What made you decide to berth your boat at the Cobourg Marina?” – The biggest number said it was because it was closest to home (36%)
- They were also asked “What are some areas of infrastructure you would like to see improved over the next few years?” The biggest number was Dock Gates at 47%.
- Again, see the full report below for more detail.
- Completed were Cobourg Harbour mouth, sail path, launch area and a portion of the silted-in west arm.
- Contract completed to dredge Presquile Yacht Club – $45,000 in revenue
- Contract completed to dredge Wellington Channel – $100,000 in revenue
- After being designated as a first-responder relief facility, the Campground started accepting reservations and opened for operations June 26, 2020.
- Total occupancy for the year will likely be 60% below the 2020 target.
Based on the above plus the Financial numbers provided so far (see this report), it looks like this department is doing well given the circumstances.